Privacy policy

Privacy Policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website www.akkadbakkad.shop or engage with us via any other means.

By visiting or using our website, you agree to the terms of this Privacy Policy.


 Information We Collect

a. Contact Information

We may collect your name, phone number, email address, billing/shipping address, city, state, postal code, country, and IP address (primarily for order fulfillment and delivery).

b. Payment Information

We collect your payment method details (like UPI, Wallets, etc.) and billing address. We do not store or process your credit/debit card details directly. All payments are securely processed via our payment partners (such as Razorpay, PayU, etc.).

c. Account & Order Information

Details related to your account registration (if applicable), order history, and customer support interactions may be stored to improve your experience.

d. Technical Data

We may collect data such as browser type, device type, operating system, referring URLs, duration on site, and pages visited through tools like Google Analytics.

e. User-Generated Content

If you post reviews, comments, or feedback on our site or social media, we may collect and publicly display this information.

f. Data from Third Parties

We may receive basic profile information if you log in through social platforms or interact with integrated services.

 

How We Collect Information

  1. Directly from you: When you make a purchase, create an account, contact us, or fill a form.
  2. Automatically: Through cookies, tracking pixels, and web analytics.
  3. From third parties: Like payment processors or social media if you interact with embedded widgets.

Use of Your Information

We may use your information for the following purposes:

  1. To process and deliver your orders.
  2. To respond to your queries or requests.
  3. To improve our website, services, and user experience.
  4. To personalize your shopping experience.
  5. To send transactional updates (order confirmation, shipping status, etc.).
  6. To send occasional promotional emails or SMS (you can opt out anytime).
  7. To comply with legal obligations and protect against fraud.

Sharing Your Information

We do not sell your personal information. However, we may share it with:

  1. Payment providers (for order transactions).
  2. Shipping/courier partners (to fulfill your delivery).
  3. Service providers (like website hosting, email marketing, analytics).
  4. Government/legal authorities, if required by law.
  5. Business successors in case of a merger or business transfer.


Cookies & Tracking

Our website uses cookies and similar tracking technologies to:

  1. Enhance your browsing experience.
  2. Understand website performance.
  3. Track user behavior for analytics and marketing.

You can disable cookies through your browser settings, but some features of our website may not function properly as a result.

 

Email & SMS Communications

You may receive transactional or promotional communications from us.

  1. To stop receiving marketing messages, email us at akkadbakkad.shop@gmail.com with the subject “Unsubscribe”.
  2. Even if you opt out, you will continue to receive order-related updates and suggestions.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

 

Data Security

We take reasonable steps to protect your data from loss, misuse, unauthorized access, or disclosure. However, no method of transmission over the internet is completely secure.

 

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we learn we have collected such data, we will delete it immediately.

 

Grievance Officer

In accordance with the Information Technology Act, 2000, the contact details of our Grievance Officer are as follows:

Email: akkadbakkad.shop@gmail.com

 

Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices. All updates will be posted on this page with a revised effective date. Please review it regularly.

 

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

 

If you have any questions or concerns about this Privacy Policy, please contact us at akkadbakkad.shop@gmail.com