Terms of service

Welcome to Akkad Bakkad Store. These Terms of Service govern your access to and use of www.akkadbakkad.shop, including browsing the website, purchasing products, and using any services provided through the website.

Throughout these Terms, the words “we,” “us,” “our,” and “Akkad Bakkad Store” refer to Akkad Bakkad Store.

By accessing or using our website, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, and Refund & Return Policy.

If you do not agree with these Terms, please do not use our website or services.

1. Online Store Terms

By using our website, you confirm that you are legally permitted to enter into agreements under the laws applicable to you, or that you have the consent of your legal guardian where required.

You agree to use our website and products only for lawful purposes.

You must not use our website to:

  1. Engage in unlawful or unauthorized activities.
  2. Transmit viruses, malware, or other harmful code.
  3. Attempt to interfere with the operation or security of our website.
  4. Misuse our products or services.
  5. Violate the rights of others.

Any violation of these Terms may result in restriction or termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary.

You agree not to reproduce, copy, sell, resell, or exploit any part of our website, products, content, or services without our prior written permission.

Information submitted through our website may be processed through third-party service providers and technology platforms necessary to operate our business.

3. Product Information & Availability

We make reasonable efforts to ensure that product descriptions, photographs, specifications, pricing, and other information displayed on our website are accurate.

However:

  1. Product colors may appear slightly different depending on your device, screen, and display settings.
  2. Product images may sometimes differ slightly from the actual product.
  3. Product descriptions and specifications may be updated from time to time.
  4. Product availability may change without notice.
  5. We reserve the right to discontinue products at any time.

We do not guarantee that every product description, image, specification, or other website information will always be complete, current, or error-free.

4. Prices & Changes

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

Prices, discounts, offers, and promotions may change without prior notice.

We reserve the right to:

  1. Change product prices.
  2. Modify or discontinue products or services.
  3. Correct pricing errors.
  4. Change promotional offers and their terms.

The price applicable to your order will generally be the price displayed at the time the order is placed, subject to any correction of obvious errors.

5. Orders & Order Acceptance

When you place an order through our website, you are submitting a request to purchase the selected products.

We reserve the right to accept, refuse, or cancel an order for reasonable reasons, including:

  1. Product availability limitations.
  2. Incorrect product or pricing information.
  3. Suspected fraudulent or unauthorized activity.
  4. Incorrect or incomplete customer information.
  5. Shipping or service limitations.
  6. Other circumstances that prevent us from fulfilling the order.

An order is considered accepted once we have confirmed the order and received the applicable payment or advance payment.

Please review your order carefully before completing your purchase.

If we cancel an order after payment has been successfully received, an applicable refund will generally be issued to the original payment method, subject to our Refund & Return Policy.

6. Billing & Account Information

You agree to provide accurate, complete, and current information when placing an order or creating an account.

This may include:

  1. Name
  2. Email address
  3. Phone number
  4. Billing address
  5. Shipping address
  6. Payment information

You are responsible for ensuring that your contact and delivery information is accurate.

If your information changes, you should update it as soon as reasonably possible so that we can process your order and contact you when necessary.

7. Returns & Refunds

All returns, replacements, and refund requests are governed by our Refund & Return Policy.

Eligible claims may include products that are:

  1. Damaged or defective upon delivery.
  2. Incorrect or different from the product ordered.

Customers must follow the requirements and claim procedure described in our Refund & Return Policy.

For damaged, defective, or incorrect products, an unboxing video may be required as part of the verification process.

8. Shipping & Delivery

Orders are generally processed and dispatched within 1–7 working days.

Once dispatched, delivery typically takes approximately 5–6 working days, depending on the delivery location and courier service.

Delivery timelines are estimates and may vary due to:

  1. Courier delays.
  2. Public holidays.
  3. Weather conditions.
  4. High order volumes.
  5. Remote delivery locations.
  6. Transportation disruptions.
  7. Other circumstances beyond our reasonable control.

For complete information, please refer to our Shipping Policy.

9. Partial Cash on Delivery (COD)

Where available, our Partial COD option requires customers to pay a specified portion of the order value in advance, with the remaining balance payable upon delivery.

Partial COD availability may depend on the product, location, order value, or other eligibility criteria.

The terms relating to advance payment, cancellation, refused deliveries, and COD restrictions are explained in our Shipping Policy.

10. Third-Party Tools & Services

Our website may use tools, applications, payment providers, analytics services, shipping services, and other technologies provided by third parties.

These services may be necessary to operate our website and fulfill orders.

Your use of third-party services may also be subject to the terms and privacy policies of those providers.

We are not responsible for services or systems operated independently by third parties, except to the extent required by applicable law.

11. Third-Party Links

Our website may contain links to websites, applications, or services operated by third parties.

These links may be provided for convenience. We do not control or guarantee the accuracy, availability, security, or content of third-party websites.

If you choose to access a third-party website, you do so at your own discretion and should review its terms and privacy policy.

12. User Content & Feedback

If you submit reviews, comments, suggestions, photographs, feedback, or other content to us, you confirm that:

  1. You have the right to submit the content.
  2. The content does not violate the rights of another person or business.
  3. The content does not contain unlawful, abusive, defamatory, or harmful material.
  4. The content does not contain malicious software or harmful code.

By submitting content to us, you grant Akkad Bakkad Store permission to use, reproduce, publish, display, and distribute that content for legitimate business purposes, including improving and promoting our Services, subject to applicable law.

We reserve the right to remove content that we reasonably believe violates these Terms or applicable law.

13. Personal Information

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, share, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

14. Errors & Inaccuracies

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to:

  1. Product descriptions.
  2. Prices.
  3. Promotions.
  4. Product availability.
  5. Shipping charges.
  6. Delivery estimates.
  7. Other website information.

We reserve the right to correct such errors and update information when necessary.

If an error affects an order you have placed, we may contact you and, where appropriate, provide the option to confirm, modify, or cancel the affected order.

15. Prohibited Uses

You may not use our website or its content:

  1. For any unlawful activity.
  2. To violate applicable laws or regulations.
  3. To infringe the intellectual property or other rights of another person or business.
  4. To harass, abuse, threaten, defame, or discriminate against others.
  5. To transmit harmful code, viruses, or malware.
  6. To collect personal information from other users without authorization.
  7. To impersonate another person or entity.
  8. To spam, phish, scrape, crawl, or misuse our website.
  9. To interfere with the security or functionality of our website.
  10. To reproduce, copy, sell, or exploit our Services without authorization.

We reserve the right to restrict or terminate access where we reasonably believe that these Terms have been violated.

16. Intellectual Property

All content available on our website, including but not limited to:

  1. Logos and branding.
  2. Product names and descriptions.
  3. Text and written content.
  4. Images and graphics.
  5. Videos and other media.
  6. Website design and layout.
  7. Original marketing materials.

is owned by or licensed to Akkad Bakkad Store and may be protected by applicable intellectual property laws.

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce, copy, modify, distribute, republish, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

17. Disclaimer of Warranties

We make reasonable efforts to maintain our website and provide accurate information. However, our website and its content are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

We do not guarantee that:

  1. The website will always be available.
  2. The website will be completely error-free.
  3. All information will always be accurate or current.
  4. Website functionality will always operate without interruption.
  5. All products will always be available.

Nothing in these Terms excludes any rights or protections that cannot legally be excluded under applicable law.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Akkad Bakkad Store and its relevant partners, service providers, employees, and representatives will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or Services.

This may include losses resulting from website interruptions, third-party services, delays, or circumstances beyond our reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable costs arising from your:

  1. Violation of these Terms.
  2. Violation of applicable laws.
  3. Misuse of our website or Services.
  4. Violation of the rights of another person or business.

20. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent necessary, while the remaining provisions will continue to remain in effect.

21. Termination

You may stop using our website at any time.

We may restrict or terminate your access to our website or Services if you violate these Terms or engage in conduct that may harm our business, website, customers, or service providers.

Any provisions that are intended to continue after termination will remain effective.

22. Entire Agreement

These Terms of Service, together with our:

  1. Privacy Policy
  2. Shipping Policy
  3. Refund & Return Policy
  4. Other policies or terms specifically referenced on our website

constitute the terms governing your use of our website and Services.

23. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to these Terms or your use of our website shall be subject to the applicable courts and jurisdiction in India.

24. Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect changes in our business, Services, or applicable legal requirements.

The updated version will be posted on this page with a revised Effective Date.

It is your responsibility to review these Terms periodically.

Your continued use of the website after updated Terms have been posted may constitute acceptance of the revised Terms, subject to applicable law.

25. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Akkad Bakkad Store
Email: akkadbakkad.shop@gmail.com
Website: www.akkadbakkad.shop

We will be happy to assist you with questions regarding our website, products, orders, or Services.